ACCADA C.A.R.E. MODEL - Ashland County Council of Alcoholism and Drug Abuse

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The C.A.R.E. Model




The sole idea of Director, Rick Ford, the ACCADA C.A.R.E. Model is based upon his years of trauma work and experiences in developing fully integrated behavioral and family health services. The acronym is considered a staff friendly way of caring for our clients and our staff simultaneously.

To Learn More Call 419-289-7675




Represents the work we do to engage clients and staff. This speaks to providing a safe, non-judgmental environment in establishing a trusting relationship with a client and a strong working relationship with a peer. It further speaks to our continued efforts to maintain our connections, both with clients and peers.


Represents our efforts to acknowledge where we are coming from as well as others. This speaks to recognizing and accepting our differences as well as similarities; not only where clients are coming from, but also where we are coming from as staff. This further speaks to holding ourselves and others accountable for our positives (deposits) as well as our areas of needed improvement (withdrawals). Acknowledge can pose the question, “Are we/they being a challenge? Or are we/they going through a challenge?”


Represents a core value of our organization. This represents providing our clients and staff self-determination to make informed decisions without being judged. It further represents being kind, honest, safe and trustworthy towards our clients and peers.

Exercise Compassion

Represents the passion we bring into any role we play at ACCADA. The exercise of passion = Compassion. This further represents the “heart” in what we do with our clients and peers. It is the drive behind our work with those impacted by adverse life experiences and oppression. Our work is meaningful; yet stressful. This represents the importance of knowing our limits and taking care of ourselves as “helpers.”

Encompassing Care

The ACCADA C.A.R.E. model is more than an acronym; it is a verb, it is a way of being, it is a way to shift our perceptions of both clients and staff. The C.A.R.E. model is fluid and each letter represents a set of verbs, which intersect, interact and reinforce one another. Essentially, you cannot have one without the other.


The ACCADA C.A.R.E. model is trauma-informed.

Simply stated, being trauma-informed is a fundamental awareness that individuals, families and communities maybe confronted with adverse experiences that can affect our human spirit, our sense of safety, and our overall health (physical, emotional, spiritual, and behavioral; etc.). Consistent with trauma-informed initiatives; the ACCADA C.A.R.E. model asks the question, “What might they have experienced?” versus “What is wrong with them?” It further speaks to building an environment in which consumers feel safe to speak of the unspeakable. Most importantly, the ACCADA C.A.R.E. model emphasizes creating a safe environment for the consumers we serve, but also considers the needs of our staff; also recognizing that our staff also have experienced or are experiencing adverse life challenges.

Contact Rick for More Info

To learn more about the ACCADA C.A.R.E. model and trauma-informed care, 
please contact Rick Ford, ACCADA Director, at

Ashland County Council on
Alcoholism and Drug Abuse

Phone: (419) 289-7675

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Ashland Location
310 College Avenue
Ashland, Ohio 44805

Hours: Weekdays 8:30-5:30, Weds. hours extend to 8 PM
Loudonville Location
Kettering Health Center
546 North Union Street
Loudonville, Ohio 44842

Hours: Thursdays, 1-5 PM

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Copyright © 2024 Ashland County Council of Alcoholism and Drug Abuse. All rights reserved.

In addition to our services in Ashland, we offer services in Loudonville. Our Loudonville office is at the Kettering Health Center, 546 North Union Street. We provide services at this location on Thursdays from 1 to 5 PM.

To schedule an appointment, call (419) 289-7675.